Returns and Exchanges

Please Note 

All items purchased from 'Zoefia Alexandria Collection' are final sale unless otherwise noted. That includes all PRODUCTS/COLLECTIONS and E-Gift Cards. 

At this time NO Refunds are Given.

Currently, we DO NOT offer exchanges. 

 

Wrong Item Received

We try our best to double each package to ensure that you received the correct item, however, mistakes do happen. If you believe you received an incorrect item, please email us immediately with photos so that we can rectify the issue.